For Trident, there are two layers of benefits, as Brand explains: “First you get the benefits of the Innova Food Processing Software for the individual factories. There's lots of value in what it provides to the plant managers, to the production supervisors on the factory floor. There's a lot of very useful data that helps them run the factory more efficiently.”
Second, the corporate office can use the data for business analysis. “The data that they're able to take from the ERP is often different from what’s important to the guys running the factory on a day to day basis. At the corporate level, they can very easily take the data from Innova and merge it with other metrics to get great value out of that data,” says Brand. “This has greatly improved our business efficiency.”
Viscovich explains the day-to-day benefits of centralized information in managing Trident’s multiple sites: “Before we would have 13 different sites and manage them individually, now we can have everything centralized and push information to whatever site we need. It’s easier for us to keep track, instead of having to individually go to each site and look at what information is there.”
With the MDM module for the value added plants, Viscovich says, “We make one change in one site and we can push it to all the other relevant sites. That makes my life way easier!”
More efficiency with better inventory control
“I’d say the Innova inventory module is the single biggest business improvement from an efficiency standpoint in our Alaskan facilities, as well as in some our value added facilities,” says Brand.
“Our ability to track, move and adjust inventory in real time has greatly improved, and the visibility that it gives us to that inventory as it travels from Alaska to customers around the world.”
“We now use Innova to track our delivery from the boat all the way through finished processing and to our ERP system in Seattle,” says Brand.
Innova support within Trident
“It's extremely important for Trident to have its own Innova support team because of the way our operations are set up. Our facilities span many time zones and it's important for us to be able to provide 24/7 support to those facilities. Our team of business analysts will request certain data sets and data from Innova or ask questions about whether certain data exists, and our Innova support group will provide that data or the link to that data,” says Brand.
Viscovich agrees: “It's important because we have so many plants, most working 24/7 during most of the summer. It’s important for us to have somebody local that knows the process in plant.”
The day-to-day experience
Viscovich outlines the key differences between her experience working at plants with and without Innova Food Processing Software: “There's quite a difference between the information that you can see on time, which is used by plant managers for quality assurance, production, production timing and scheduling.”
In facilities yet to implement Innova, “They were operating on what they thought was happening and did not have the actual information until the end of the year,” she says.
“Having all that information at hand in real time increases our profits greatly because we can manage all the information… We can see the quality right away instead of having to wait. Our top managers can go directly at whatever site they're looking for, for production information, for grading information, for shipment information.”