Machinery uptime is key. From keeping cutting blades sharp in order to ensure fast, accurate cutting, to correctly programming software in order to ensure traceability and reliable quality monitoring; by maximizing uptime processors can ensure optimal yield, throughput and quality.
When we talk about service today, we mean more than a visit from one of our service technicians. Marel service focuses on preventative maintenance and aims to avoid downtime whenever possible. Our service team works with fish processors to optimize their production processes; provide remote support, emergency support, spare parts and scheduled maintenance checks; and share its expertise by training employees on site for daily maintenance and to make the most of the Marel systems and solutions.
When it comes to service, proactivity improves the bottom line. A Marel Service Level Agreement (SLA)—such as the SLA with Vega Salmon—provides processors with a systematic, comprehensive service plan that proactively helps maximize uptime. And by maximizing uptime, Marel SLAs improve profits.